You can speak to the employee s standing in front of the Genius Bar, usually distinguished by the green Smart Cover on the iPad they are holding. Within five minutes he got the ridiculousness of the situation. Booking a Genius Bar appointment The easiest way to book a Genius Bar appointment is via the Apple Store website. Sure, you could just grab your busted device and head down to the Apple store. Ideally, give this possibility some thought before your visit.
He ordered an iPhone 5 online, it came, scuffed to bits. My friend is having a real time of it too. The front of the store is laid out with wooden tables with the most recent devices available to test and play with. The next available time and date is listed first. Every damn time I go to the apple store this is my experience.
Nevertheless, it can take a few visits to really understand what is actually going on. Appointments are for a set amount of time usually 15 minutes , so if you have multiple issues to address, or you think your problem is serious, make a second appointment in the next, adjoining timeslot. I feel sorry for the genius that got stuck working with you for an hour. Not sure how widely known this is it was new to me , thought it was worth a mention. Nobody wants to barehand a toilet phone. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store.
No, you can get one sometimes when you walk into the store, with your chances decreasing as it gets later in the day. These areas are cleaned and sanitized daily but, still, kids can be disgusting. Be clear about what you want and understand that it might take a few minutes to get the right person to help you out. You can also take it home, which you would need to do anyway if your backup is in iTunes. Note that if their diagnostics program does not find any hardware issues, their system will not allow them to issue you a replacement.
Apple Store employees are happy to answer your questions, but pulling them away from customers so you can ask an in-depth question isn't very considerate of other customers' time. Just remember to your device before shipping it to Apple. Something that should literally take 10 mins ends up taking almost a full hour. I think its time for you to get your manager. Apple can help you with nearly any issue you may have. The site may list helpful tips to assist you before your appointment, based on your specific concerns. Simply visit an Apple Store at your convenience, and you will be assisted right away.
Within minutes you can easily make your appointment so you can fix your Apple device. Tap to select the time you want. I did read the article, and no it doesn't appear they're fixing it. So he has gone through in total 4 iPhone 5 blacks and every one has been scuffed. During the aforementioned time period, Genius Bar employees will receive three hours of training while sales employees will receive five hours of training. Open your browser and go to the.
Fortunately it was all turned around with the manager. Let's assume I have an appointment for 5:30pm. Few of the various problems the experts deal with include screen in the blank, device getting hanged up, overuse, misuse etc. People are so entitled these days. A handover to leave doesn't take 10 minutes. Then follow the screen instructions to proceed.
My colleagues were fantastic and I met some of the most wonderful customers, but there were numerous times when I had to explain how the store works. At that time you need to go to Apple Store to repair your device. Bring in the hardware If possible, have on hand all the hardware required to demonstrate your problem. You wouldn't walk into your doctor's office off the street and expect them to see you immediately. Thank you for this interesting Article, it certainly got me thinking. He scrolled through his iPad furiously looking for my information. It also makes paying for replacements and services much quicker.