You must then select the nature of your visit - Mac, iPad, etc. This short article explains how you can disable the iPhone Cellular Calls feature so that your Mac will not ring and you will not be getting calls on your Mac when you receive calls. Am I being fair in saying I've been treated with the least amount of professionalism here? How to get here: The Apple Store is located at street level at 213 Oxford Street, adjacent to Westfield Bondi Junction. Just remember to your device before shipping it to Apple. You can easily make an Apple Store appointment using either an Internet browser or an Apple device. According to my understanding of of consumer laws a faulty product has a guarentee on products supplied that must complied with by suppliers.
At this point I was getting really annoyed and called back again and demanded someone to sort out the case now. Type in your zip code, and review the page listing Apple stores near you. Please note: some Tech Bar services may attract a fee. He was holding something so I am guessing he was returning to a customer whom he was serving, but an acknowledgment wouldn't be too hard would it. It's a great idea to make a short list of the things you'd like to discuss.
They have heaps of staff in store, especially weekends and late shopping nights. If the reservation system wasn't there, then you'd be waiting hours in a queue for it to be repaired instead of being able to come back at a predetermined time that's convenient for you Which would be an apple staffing level issue. You agree that you are solely responsible for, saving, storing or otherwise backing up any Data before attending your appointment for your Telstra Service. He checked it for me. For example selecting software issues brings up phone chat as an option. What is so hard about making an appointment to get it exchanged? Whatever your issue, there's an application for that! Logic says that the problem already existed. Start out by visiting the site.
Outside of that period, you have to go through the Genius Bar. On the Genius Bar screen you can select the device having issues and select a time to set your appointment. They won't do it on the spot outside of the 2 week period. So my gf wasted another weekend without the laptop. Yes it has and it's a bit more complicated. However if what you typed above happened as you say it did then they have treated you very poorly. For the purpose of this article, we will select iPhone.
An employee named Greg kindly advised that the parts have come in this morning following Thursday and said that a Genius would arrange to call me to make an appointment for me to come in and drop off the laptop. Click on the blue time link to make your selection. I said that i hadn't, and if i had you would be able to push the Bezel flat, but with mine you couldn't and it felt like something was behind it stopping it. This was on a Sunday. And here you go making stuff up again about statutory warranties which we pre 2011 by the way.
As I said earlier, Apple take complaints very seriously and by complaining we keep them on their game so next time we go to the store we can expect a better service. This fundamental difference in audience is why we support two communities, and. For this part, yes you are in the right. I've been trying to figure this out on and off for more than a week. . Sure, you could just grab your busted device and head down to the Apple store.
The Genius Bar is for tech support only. How Do You Make An Appointment At The Apple Store? I could have bought a new laptop every year for the price I paid for this Mac and now they make it impossible to make a Genius bar appointment?! Select an available time slot based on convenience. If you have used it and accepted it after purchase and it has since become defective and you are claiming it under warranty then it really has nothing to do with apple. So I guess it's who you get, and where you go. You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers.
However, they only have access to the same resources as you can access by booking online. This is because nearly all slots will have been taken, the rest are typically walk in appointments only, and a few are left to be booked on the day, though these go quickly. You'll then need to select the store you'd like to view within the app. How are people not freaking the f out about this everywhere?! Together, they cited information from. Probably a newbie Specialist telling you that, unless for some reason you made it sound like you'd bought that particular case from a reseller or something.
Make sure you back up your device before going. With this alternative, Apple will enable you to orchestrate transportation to a close-by Apple Repairs Center. So I went into the store. Now, you need a product serial number, and a whole host of other information. Anyway, recently purchased a macbook 13 inth late 2009 model for my gf from Myer. No, you can get one sometimes when you walk into the store, with your chances decreasing as it gets later in the day.
Apples service has really dropped the last couple of times i have been in. Apple has recently changed how genius bar appointments are made. Wasn't a big deal so i ignored it for a couple of weeks. Checked my warranty and it was out by 2 months. This pissed me off somewhat: I'd owned iPhones for 18 months, never had this issue. I saw the same guy who gave me the phone 48 hours earlier.